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Jewel Value Training Centre

Learn the real workflow, one clear outcome at a time

Start with the captioned 80-second first-certificate lesson, then choose the focused lesson or written help that matches the task in front of you.

videos in this library
13
focused lessons
12
subtitle language
English
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Earlier guided tour

This two-minute orientation introduces the dashboard, valuation records, customers, reference metal pricing and integration areas. It shows an earlier interface, so use the new first-certificate lesson and written help for the current workflow.

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Guided tour2:03

Jewel Value Guided Tour: Jewellery Valuation & Appraisal Software

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New to Jewel Value?

Your first-time learning path

Build confidence with the product videos, use the written guidance when you need more detail, then practise safely with fictional information.

The older lessons were recorded in August 2026. The 80-second first-certificate lesson shows the October workflow. Features added since August — amendments and superseded certificates, the basis-of-value headline, the refined certificate designs and plan-based branding — are covered in the written help centre, which describes the current screens. Browse the help centre.

  1. STEP 01

    Watch your first certificate in 80 seconds

    See the current Value a piece form, four required fields and the review and download steps.

  2. STEP 02

    Check your business details

    Use current written help to check company details, currency and certificate choices before real work.

  3. STEP 03

    Try Value a piece

    Sign in and choose Value a piece. Practise with fictional details; staff submit for review.

Video library

Choose the task you need now

Choose from 12 focused lessons alongside the earlier guided tour. The first-certificate lesson shows the current one-screen workflow; older lessons are labelled with their recording context.

Short lessonsSubtitled

Start here

3
Start here1:20

Your First Jewel Value Certificate

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Outcome: Use Value a piece to enter four required fields, review your own value and download a certificate. Staff submit for review instead of approving.

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Start here2:00

Jewel Value Overview: From Intake to Valuation Certificate

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Outcome: Understand the complete Jewel Value workflow and where each part of the app fits.

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Start here1:44

Getting Started with Jewel Value: Your First 10 Minutes

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Outcome: Set up the essential company, regional and certificate choices before creating a first valuation.

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Everyday tasks

2
Everyday tasks1:31

Add and Manage Customers in Jewel Value

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Outcome: Create a clean customer record, find it again, and see how valuations attach to it.

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Everyday tasks1:45

Jewel Value Reports: Track Valuations, Customers and Locations

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Outcome: Use reports and exports to answer operational questions without confusing activity with professional quality.

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Valuation workflow

2
Valuation workflow1:58

Create a Jewellery Valuation in Jewel Value: Step-by-Step Lesson

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Outcome: Work through the valuation wizard step by step and submit an accurate valuation for review.

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Valuation workflow1:59

Review, Approve and Prepare a Valuation Certificate in Jewel Value

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Outcome: Use approval controls correctly and prepare certificate documentation without overstating what it proves.

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Team and controls

2
Team and controls1:42

Team Roles, Review Handoffs and Activity in Jewel Value

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Outcome: Assign team members safely, then use statuses and activity records for accountable handoffs.

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Team and controls1:59

Jewel Value Privacy, Security and Customer Portal Controls

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Outcome: Understand account security, portal access and the privacy choices around customer information.

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Specialist workflows

2
Specialist workflows1:42

Use Live Metal Pricing in Jewel Value Without Losing Professional Control

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Outcome: Read reference metal prices, use the calculator appropriately, and document the date and basis of a conclusion.

Open lesson
Specialist workflows1:53

Shopify and Insurance Workflows in Jewel Value

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Outcome: Understand where Shopify and insurer-facing workflows begin and end, including controls outside the app.

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Help and troubleshooting

1
Help and troubleshooting2:15

7 Common Jewel Value Mistakes — and How to Avoid Them

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Outcome: Recognise common record, workflow and sharing errors before they reach a customer.

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Privacy-conscious video playback

No YouTube player or thumbnail request is made until you choose Play or follow a YouTube link on this library page. Dedicated lesson pages load YouTube's privacy-enhanced player directly so the video remains prominent and accessible.

What these lessons do — and do not — cover

  • Demonstrations use fictional people, businesses and records.
  • Jewel Value organises evidence, workflow and documentation.
  • Valuation conclusions and credentials remain the professional’s responsibility.
  • Insurer acceptance depends on the relevant insurer and policy.
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Ready to work alongside the training?

Open Jewel Value in one tab and keep the relevant lesson beside it as you complete the fictional practice workflow.

    Training Centre | Short Jewel Value Tutorials | Jewel Value