Learn the real workflow, one clear outcome at a time
Start with the captioned 80-second first-certificate lesson, then choose the focused lesson or written help that matches the task in front of you.
- videos in this library
- 13
- focused lessons
- 12
- subtitle language
- English
Earlier guided tour
This two-minute orientation introduces the dashboard, valuation records, customers, reference metal pricing and integration areas. It shows an earlier interface, so use the new first-certificate lesson and written help for the current workflow.
Open the guided tourJewel Value Guided Tour: Jewellery Valuation & Appraisal Software
Your first-time learning path
Build confidence with the product videos, use the written guidance when you need more detail, then practise safely with fictional information.
The older lessons were recorded in August 2026. The 80-second first-certificate lesson shows the October workflow. Features added since August — amendments and superseded certificates, the basis-of-value headline, the refined certificate designs and plan-based branding — are covered in the written help centre, which describes the current screens. Browse the help centre.
- STEP 01
Watch your first certificate in 80 seconds
See the current Value a piece form, four required fields and the review and download steps.
- STEP 02
Check your business details
Use current written help to check company details, currency and certificate choices before real work.
- STEP 03
Try Value a piece
Sign in and choose Value a piece. Practise with fictional details; staff submit for review.
Choose the task you need now
Choose from 12 focused lessons alongside the earlier guided tour. The first-certificate lesson shows the current one-screen workflow; older lessons are labelled with their recording context.
Start here
Your First Jewel Value Certificate
Your First Jewel Value Certificate
Outcome: Use Value a piece to enter four required fields, review your own value and download a certificate. Staff submit for review instead of approving.
Open lessonJewel Value Overview: From Intake to Valuation Certificate
Outcome: Understand the complete Jewel Value workflow and where each part of the app fits.
Open lessonGetting Started with Jewel Value: Your First 10 Minutes
Getting Started with Jewel Value: Your First 10 Minutes
Outcome: Set up the essential company, regional and certificate choices before creating a first valuation.
Open lessonEveryday tasks
Add and Manage Customers in Jewel Value
Add and Manage Customers in Jewel Value
Outcome: Create a clean customer record, find it again, and see how valuations attach to it.
Open lessonJewel Value Reports: Track Valuations, Customers and Locations
Jewel Value Reports: Track Valuations, Customers and Locations
Outcome: Use reports and exports to answer operational questions without confusing activity with professional quality.
Open lessonValuation workflow
Create a Jewellery Valuation in Jewel Value: Step-by-Step Lesson
Create a Jewellery Valuation in Jewel Value: Step-by-Step Lesson
Outcome: Work through the valuation wizard step by step and submit an accurate valuation for review.
Open lessonReview, Approve and Prepare a Valuation Certificate in Jewel Value
Review, Approve and Prepare a Valuation Certificate in Jewel Value
Outcome: Use approval controls correctly and prepare certificate documentation without overstating what it proves.
Open lessonTeam and controls
Team Roles, Review Handoffs and Activity in Jewel Value
Team Roles, Review Handoffs and Activity in Jewel Value
Outcome: Assign team members safely, then use statuses and activity records for accountable handoffs.
Open lessonJewel Value Privacy, Security and Customer Portal Controls
Jewel Value Privacy, Security and Customer Portal Controls
Outcome: Understand account security, portal access and the privacy choices around customer information.
Open lessonSpecialist workflows
Use Live Metal Pricing in Jewel Value Without Losing Professional Control
Use Live Metal Pricing in Jewel Value Without Losing Professional Control
Outcome: Read reference metal prices, use the calculator appropriately, and document the date and basis of a conclusion.
Open lessonShopify and Insurance Workflows in Jewel Value
Shopify and Insurance Workflows in Jewel Value
Outcome: Understand where Shopify and insurer-facing workflows begin and end, including controls outside the app.
Open lessonHelp and troubleshooting
7 Common Jewel Value Mistakes — and How to Avoid Them
7 Common Jewel Value Mistakes — and How to Avoid Them
Outcome: Recognise common record, workflow and sharing errors before they reach a customer.
Open lessonPrivacy-conscious video playback
No YouTube player or thumbnail request is made until you choose Play or follow a YouTube link on this library page. Dedicated lesson pages load YouTube's privacy-enhanced player directly so the video remains prominent and accessible.
What these lessons do — and do not — cover
- Demonstrations use fictional people, businesses and records.
- Jewel Value organises evidence, workflow and documentation.
- Valuation conclusions and credentials remain the professional’s responsibility.
- Insurer acceptance depends on the relevant insurer and policy.
Ready to work alongside the training?
Open Jewel Value in one tab and keep the relevant lesson beside it as you complete the fictional practice workflow.