Syncing products
Syncing Shopify Products
Once connected, your Shopify products appear inside Jewel Value as searchable item references.
When sync happens
- Initial: full pull when you first connect (can take 5–60 seconds depending on catalogue size)
- Live:
PRODUCTS_UPDATEandPRODUCTS_DELETEShopify webhooks keep us in sync within seconds of changes in your Shopify Admin
Using a product on a valuation
In the new-valuation wizard, the Item Title field autocompletes from your Shopify catalogue. Selecting a product pulls in:
- Title
- Description
- First image
- SKU
- Tags (mapped to category if recognised)
What we don't sync
We don't pull stock levels, prices or sales data. Valuations are an independent record — they don't change with the product price in Shopify.
Manual refresh
If something looks out of date, Settings > Integrations > Shopify > Refresh Products triggers a full re-sync. Useful after bulk product imports.