Accessing invoices and receipts
Invoices and Receipts
Every charge produces a downloadable invoice. They live under Settings > Billing in the Invoices section.
What's on the invoice
- Tenant name and address (from Settings > Company)
- Line items: plan, period, prorations
- Tax / VAT calculated based on your billing country
- Total in your account currency
Download
Click any invoice row to open the Stripe-hosted PDF. The PDF is signed by Stripe and accepted by accounting software directly.
Auto-send to your accountant
Set a billing CC in Settings > Notifications. Every paid invoice forwards automatically.
Refund receipts
If a charge has been refunded, the original invoice shows the refund line and a credit note PDF appears alongside it.
Tax / VAT specifics
- EU customers with a valid VAT number: reverse-charge, VAT not applied
- UK customers: 20% VAT applied unless you've supplied a valid VAT number
- US customers: sales tax applied per state regulation via Stripe Tax
If your VAT number isn't recognised, update it in Settings > Company and contact support to re-issue the most recent invoice.