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Accessing invoices and receipts

Invoices and Receipts

Every charge produces a downloadable invoice. They live under Settings > Billing in the Invoices section.

What's on the invoice

  • Tenant name and address (from Settings > Company)
  • Line items: plan, period, prorations
  • Tax / VAT calculated based on your billing country
  • Total in your account currency

Download

Click any invoice row to open the Stripe-hosted PDF. The PDF is signed by Stripe and accepted by accounting software directly.

Auto-send to your accountant

Set a billing CC in Settings > Notifications. Every paid invoice forwards automatically.

Refund receipts

If a charge has been refunded, the original invoice shows the refund line and a credit note PDF appears alongside it.

Tax / VAT specifics

  • EU customers with a valid VAT number: reverse-charge, VAT not applied
  • UK customers: 20% VAT applied unless you've supplied a valid VAT number
  • US customers: sales tax applied per state regulation via Stripe Tax

If your VAT number isn't recognised, update it in Settings > Company and contact support to re-issue the most recent invoice.

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