Upgrading or downgrading plans
Changing Plans
Open Settings > Billing to see your current plan and the alternatives.
Upgrading
For Shopify-billed accounts, Manage Plan opens Shopify's managed-pricing page. Shopify shows the effective date and any billing adjustment before you approve the change.
After upgrade you immediately get the new plan's limits — more valuations per month, more team seats, API access if you've moved to Pro+.
Downgrading
Takes effect at the end of the current billing period — you keep the higher tier's features for the time you've already paid for.
Heads-up: if your usage exceeds the new plan's limits when the downgrade takes effect, write actions are blocked until you remove the excess (e.g. archive valuations, remove team seats).
Plan comparison
| | Basic | Pro | Enterprise | | --- | --- | --- | --- | | Price/month | $9.99 | $29.99 | $59.99 | | Valuations | 50 | 500 | Unlimited | | Team seats | 2 | 10 | Unlimited | | API access | — | ✓ | ✓ | | Custom branding | Basic | Advanced | Full | | Priority support | — | — | ✓ |
Cancelling
Cancel from the same page. You keep access until the end of the current billing period; we don't refund partial months. If you change your mind, you can reactivate before the end of the period.
Shopify-installed accounts
The same flow but the buttons open Shopify's managed-pricing page, which handles the payment side. The plan change syncs back to Jewel Value within seconds via webhook.