Managing account settings

Everything lives under Settings in the sidebar. Some sections are personal (just you); others apply to the whole account and are shown only to owners and admins.

Profile (everyone)

Your first name, last name and phone number. Your email address is shown but can't be changed here — contact support to change it. The page also shows your role, last sign-in and join date, and lets you change your password.

If your account was created through Shopify, Set up standalone login lets you add a password so you can also sign in at jewelvalue.app.

Team (owners and admins)

Invite people and manage roles. See Inviting team members.

Company (owners and admins)

The business details printed on certificates. See Company details and appraiser defaults.

Branding (owners and admins)

Logo, colours, certificate design, brand theme, email styling and appraiser defaults. Your logo, appraiser defaults and paper size work on every plan; the rest of custom branding needs the Professional or Enterprise plan (or an active trial). See Adding your logo and branding.

Regional (owners and admins)

Language, default currency, number and currency locale, date format and timezone. See Regional settings overview.

Notifications (everyone)

Owners and admins choose which operational notifications the team receives, by email and in-app:

Valuation Approved — when a valuation is reviewed and approved
Certificate Ready — when a certificate is generated and ready to download
Team Member Joined — when a new member joins your team

Everyone can also choose which emails they receive from Jewel Value, such as product updates, training emails and a weekly digest. Select Save when you're done.

Security (everyone)

Change your password with Update Password, and turn on two-factor authentication — see Turning on two-factor authentication. Owners also see Delete Account, which permanently deletes the account and all its data.

Billing (owners and admins)

Your plan and trial status. Plans are managed through Shopify: select Manage Plan on Shopify. See Understanding billing cycles.