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Generating PDF certificates

Certificates are generated from approved valuations.

Generate a certificate

  1. Open an approved valuation.
  2. Select Generate Certificate. The PDF is created in the background, and the page updates when it's ready.
  3. Select Download Certificate to save it, or Email Certificate to send it to the customer — see Emailing certificates to customers.

Generating a certificate never contacts the customer on its own; emailing is always a separate step.

What's on the certificate

  • Your business name and contact details from Settings > Company
  • The item details, photos, and the value headline for the valuation's basis of value
  • The appraiser details from the valuation, or your appraiser defaults
  • A certificate number and a QR code that anyone can use to check the certificate — see Verifying a certificate with its QR code
  • Your logo on every plan, plus your design and brand theme if your plan includes custom branding; otherwise the default design

The certificate is produced in your account's language and number format, set in Settings > Regional.

Issued certificates are kept exactly

Once issued, the PDF is stored as it was issued. Downloading it later — or selecting Regenerate Certificate — gives you the same document. Changes to your settings only affect certificates issued afterwards. To correct an issued certificate, create an amendment — see Amendments and superseded certificates.

Many at once

Managers can generate certificates for up to 50 approved valuations from the Valuations list. See Bulk operations.

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    Generating PDF certificates | Help Center | Jewel Value